We are currently advertising on behalf of an Automotive independent garage, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Haslemere area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Benefits for the Service Advisor: Customer Interaction: Greet customers warmly, listen to their concerns, and schedule vehicle service and repair appointments with precision. Liaising with Technicians: Interpret customer concerns and communicate effectively with workshop technicians to ensure accurate diagnosis and repair work. Providing Updates: Keep customers informed about the progress of their vehicle, including any additional repairs required, and provide clear, transparent explanations. Cost and Time Estimation: Accurately estimate repair times and costs, ensuring customers are fully informed before work begins. Administrative Duties: Manage service bookings, maintain accurate records, and process invoices using the garage’s management systems. Customer Satisfaction: Handle customer inquiries and complaints professionally, ensuring prompt resolution to maintain high levels of satisfaction. Workshop Coordination: Track vehicles through the repair process, ensuring timely completion and quality control. Upselling Opportunities: Identify and recommend additional services or products that benefit the ...