Job Description
Engineer Site Supervisor
Location: Highbridge, Somerset
About the Role
We are looking for a EngineerSite Supervisor to join our service team in Highbridge, Somerset, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
* Carry out preventative maintenance on materials handling and ancillary equipment
* Diagnose faults and complete repairs efficiently and safely
* Accurately complete service reports and timesheets
* Manage and control parts stock on site
* Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
* Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
* Identify and communicate chargeable follow-up work, completing it in a timely manner
* Ensure all company and customer health & safety procedures are strictly followed
* Identify and pass on sales leads for Jungheinrich equipment and After Sales products
* Act as a Company Ambassador at all times
You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
* Automotive Technicians
* HGV Engineers
* Mobile Plant Engineers
* Forklift Engineers
* Ex-Forces / Military Vehicle Engineers
You will also have:
* A full UK driving licence
* A good general level of education
* Experience in a customer-facing role
* The ability to work independently and unsupervised
* A proactive, professional approach with strong problem-solving skills
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.