Allen Lane is delighted to be supporting the London Borough of Hounslow in the permanent appointment a Project Delivery Manager in their Digital & IT Service. This role is key in supporting them through their Transforming Customer Experience (TCE) Programme to harness innovation and user-centered design to improve the services on offer to the residents and businesses within the borough. Please note that this is a hybrid role and office attendance will be required 1 day per week.
As a Project Delivery Manager you will :
Work as part of a team that manages the delivery of digital and IT projects and programmes.
Manage technical and business change projects from inception through to transition to service, ensuring that the solutions meet user needs.
Participate in gathering and analysing the user needs, business and functional requirements and take ownership of creating a business case and scope that defines the project to be delivered.
Ensure that every project considers non-functional requirements, including operability, security, performance, accessibility, usability, business continuity and disaster recovery.
Instigate appropriate project governance mechanisms and reporting at the outset of the project.
Manage the project implementation, including matrix management of a variety of resources and third parties and ensure there are measures in place to evidence that delivery meets agreed quality.
Ensure that risks, assumptions, issues, decisions and dependencies are tracked and managed, and that any likelihood of deviation from plan outside of agreed tolerance (including time, cost and quality) is raised with stakeholders and managed through project governance.
As a Project Delivery Manager you will have:
Experience leading a range of complex projects from inception to roll-out and transition into support
Excellent stakeholder management skills and you will be an expert at building strong relationships
Excellent attention to detail, you can produce high-quality documentation and you are experienced adapting your approach and style to the needs of the target audience.
The confidence in translating technical concepts into non-technical language and understanding what communication is required for internal and external stakeholders.
The Local Government Pension scheme, a minimum of 25 days annual leave, which can go up to 31 days, plus public and bank holidays and much more!