The Company:
Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 currently here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.
The Role:
If you have experience in a running a restaurant business you will (hopefully) already understand the role well, however for us, the key responsibilities you will have are:
* Embody the vibrant heart of Vapiano, ensuring our unique vibe shines brightly every day.
* Set a stellar example, leading and empowering your team to provide hospitality that's both efficient and filled with flair.
* Champion operational excellence across all aspects of safety, sales and profitability.
What this role is:
* Take charge of the restaurant's daily operations, adhering to company standards in product quality, place, service, and overall experience.
* Maintain the restaurant's high standards of quality, service, and cleanliness. Be in the detail.
* Diligently manage the business cost lines to deliver profit targets and spot opportunity.
* Inspire, lead, and cultivate a high-energy team striving to do their best every day.
* Promote a positive, inclusive, and dynamic work culture that fosters teamwork, hospitality, and professional growth.
You will likely have:
* Delights in service - has an enthusiasm for hospitality that infects the team every shift.
* Natural leader - You excel in nurturing talent and guiding your team to be a unified force.
* Proactive - You're always ready with solutions, making swift and effective decisions.
* Influence - Impactful communicator; who can win the hearts and minds of team and guests.
* Resilience - Unflappable in the fast-paced restaurant environment you calmly keep everything running smoothly.
The package:
* 50% off food at any Vapiano restaurant for up to 4 people once a month
* Free meals while working
* Company pension scheme
* 28 days holiday per year
* A share of tips
* Regular incentives and competitions
* Fun skills development with access to our gamified learning platform
* Actual career progression opportunities (we are an established restaurant business with regular openings planned each year)