Outpatient Administrator Dorset County Hospital NHS Foundation Trust
Join us to apply for the Outpatient Administrator role at Dorset County Hospital NHS Foundation Trust.
This position involves providing a smooth clerical and administrative service, including booking appointments, answering calls, and greeting patients at reception.
You will ensure timely data entry to meet Trust targets, support the team to deliver high-quality service, and utilize good clerical, communication, and interpersonal skills.
Successful candidates should be available to start promptly; please inform your references accordingly.
Role Overview
* Primary functions include Receptionist, Call Centre Agent, or Appointments Clerk, with input into role suitability.
* Full training provided; no hospital experience required.
Candidate Requirements
* Recent office experience in clerical/admin roles.
* Customer service experience.
* Good communication skills with empathy.
Benefits
Join a growing, supportive team within a flexible work environment, with office hours from 8am to 6pm, Monday to Friday. Applications are welcome for full-time or part-time roles (minimum 27 hours/week over 3 days).
Responsibilities
* Patient contact: handling enquiries, appointments, and recording details.
* Policy and service development: supporting departmental procedures and adhering to Trust policies.
* Resource management: ensuring supplies and equipment are maintained.
* Staff duties: mentoring new staff if needed.
* Information management: accurate use of computer systems, maintaining confidentiality.
The closing date for applications is Sunday, 11 May 2025. We are a proud member of the Disability Confident employer scheme, committed to inclusive recruitment practices.
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