Job Title: Project Officer
Salary: £24,454 per annum
Contract: Fixed-term until September 2028
Hours: 37 Hours per week
Location: Hybrid working with the flexibility to work from home and travel within the areas of Carers First operations
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Project Officer, you will play a key role in supporting the planning, delivery, and evaluation of projects that help bring the Carers First Strategy to life—enabling us to reach more carers and improve the support we provide. This role is funded through the National Lottery Reaching Communities Fund as a Fixed Term contract for the life of the project until September 2028.
Responsibilities
* Support the development, coordination, and delivery of projects from initial scoping through to evaluation.
* Work in co‑production with carers, ensuring their voice shapes everything we do.
* Build strong, collaborative relationships with internal teams, partners, and stakeholders.
* Facilitate groups, workshops, and discussions to engage carers and colleagues.
* Produce high‑quality project documentation, communications, and reports.
* Support evaluation activity, capturing impact, learning, and outcomes.
You will also contribute to identifying new opportunities and projects, staying informed about developments in health, social care, and policy affecting carers.
About you
We are looking for someone who is:
* Passionate about supporting unpaid carers and committed to making a positive impact.
* Experienced in supporting or delivering projects, from development through to evaluation.
* Skilled in engaging and working collaboratively with a wide range of stakeholders.
* Confident facilitating discussions and getting the best out of groups.
* Highly organised, with the ability to manage multiple priorities and meet deadlines.
* An excellent communicator, able to produce clear, engaging reports and materials.
An understanding of project management approaches (such as Theory of Change or change management) is desirable, but not essential.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our workplace pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
All applications will be assessed upon receipt, and successfully shortlisted candidates will be invited interview which will be in two parts:
* A presentation delivered to the panel followed by an interview.
Interview date will either be 17 June 2026 or 25 June 2026.
Carers First is an Equal Opportunities Employer
There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.
Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits them: online, on the phone, or face to face in their local community. With the help of our supporters and volunteers, we can continue to be there for carers, helping them find balance, and to live their lives to the fullest - today, and for years to the come.
Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed and resilient in their caring role.
We are growing, and currently have over 50,000 carers registered with us.
When you join Carers First, you join a vibrant, inclusive, and supportive team who all have a shared interest in supporting unpaid carers to continue living their lives to the fullest, across the country. In a community dedicated to caring, we believe that our employees and volunteers really do make a difference, therefore, we emphasise the importance of learning and development, as well as actively encouraging them to develop their skills with our fantastic learning and development programme. This means that all of our team become the best that they can be, whilst helping others do the same.
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