PURCHASING ASSISTANT/ CO-ORDINATOR
Contract: Full-time (5 days a week, flexible hours between 8am-5.30pm)
Location: London (Hammersmith, W6)
Hybrid working: 2 days in the office per week
Join our group of award-winning brands, established for over 30 years and spanning multiple e-commerce platforms. Our vision is to provide the best service to customers during key events in their lives. We believe that their shopping experience as they navigate those big, once in a lifetime milestones, should be exciting, positive and special; we help them make memories.
We started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s milestones every step of the way. Through our flagship brands The Wedding Shop, The Wedding Present Company and Prezola, we help engaged couples build their dream gift lists with an obsessive focus on gold star customer service at every touch point: from our luxury showrooms to our cutting edge tech platforms. We have then expanded our portfolio to include leading bridal publication Rock My Wedding and launched the lifestyle shopping destination The Homeware Outlet and baby gifting platform LittleList.
We’re now looking for an organised and proactive Purchasing Co-ordinator to join our team and support the smooth running of our purchasing operations across multiple brands.
THE ROLE
As Purchasing Co-ordinator, you will support the Purchasing team with day-to-day operations, supplier communication and order management. This is a great opportunity for someone who enjoys organisation, problem solving and working collaboratively across teams in a fast-paced e-commerce environment.
This entry-level role is ideal for someone looking to start their career in purchasing and gain hands-on experience within a growing e-commerce group.
ROLE RESPONSIBILITIES
* Placing and confirming supplier purchase orders in line with purchasing processes and timelines
* Monitoring order confirmations, delivery schedules and updates to ensure service levels are met
* Maintaining accurate purchasing data and ensuring systems are kept up to date
* Managing the purchasing inbox and responding to supplier and internal queries in a timely manner
* Acting as a key point of contact for supplier communication, including order updates and issue resolution
* Identifying and resolving order discrepancies, delays or supplier issues, escalating where necessary
* Working closely with Buying, Warehouse, Customer Care and Finance teams to support smooth order fulfilment
* Supporting the team with general purchasing administration and operational tasks
* Contributing to process improvements by identifying recurring issues or opportunities to improve efficiency
Requirements
SKILLS AND EXPERIENCE
* Good working knowledge of Microsoft Excel is essential
* Excellent and confident verbal and written communication skills
* Exceptional organisational skills, strong attention to detail, and a positive ‘can-do’ attitude.
* Experience in a similar role is a plus but not essential
* Interest in Compliance, Supply Chain, Procurement and Merchandising is a plus
* Experience with NetSuite is a plus
Benefits
* 23 days paid holiday per year (plus Bank Holidays) – entitlement will increase every year after 2 years of service
* Annual Bonus Scheme
* Cycle2Work
* Discount Scheme (over 500 Brands) – brands include The White Company, LSA, Nkuku, Le Creuset, Oka, Denby, Garden Trading Company, Neom, Emma Bridgewater, Weber, Soho Home, Blush & Blue and more (discounts of up to 75% off RRP for selected brands)
* Discounted Private Healthcare
* A beautiful, dog friendly office with a brilliant team, and regular socials
* Extra day of annual leave for your birthday
* Option to purchase additional annual leave at discounted rate