Job Description
The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.
We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and we are looking for a Security Officer to join the Dartford team performing the following roles: Kent Marshalling Area (KMA), Security Control Room, Cycle Transport and Security Patrols.
* Monitor and operate security CCTV systems.
* Support the transport of cyclists across the River Crossing.
* Patrol and audit the network and Depots on foot and in a vehicle.
* Respond to all security related incidents.
* Manage the issue of keys.
* Manage the issue of contractor permits.
* Accurately maintain security procedure audit trails.
* Ensure all security policies and procedures are robustly applied.
* Support the Security Office Administrator.
* Any other duties, commensurate with the position, as required by the Security Manager.
* Always apply the organisations Security Principles.
* Ensure a relentless focus on Zero Harm.
Kent Marshalling Area (KMA) Duties:
* Marshal all vehicles coming into the KMA.
* Process Dangerous Goods Vehicles.
* Deliver a first-class Customer Service.
* Liaise with DVSA and the emergency services.
* Monitor Forward Tanker bay.
* Prepare KMA as Emergency Services RVP – if required.
* Follow and act on directions from Control Room Manager in relation to movement of vehicles from the KMA.
Qualifications
Qualifications, skills & experience: -
* Customer Service experience desirable.
* Previous security experience desirable.
* Knowledge of a specific security discipline desirable.
* First Aid experience desirable.
Personal Attributes: -
* Provide courteous customer service skills with a very strong customer focus,
* Ability to work under pressure and to tight timescales.
* A confident and professional manner.
* Ability to communicate at all levels.
* Excellent team working skills and able to build relationships at all levels.
* A clear and objective communication style.
* A flexible outlook to all tasks and duties.
* A willingness to travel to, and work at, other Connect Plus sites when required.
* Self-motivated, highly organised, and able to work on own initiative with the ability to multi-task.
* Possess good problem-solving skills with the ability to make decisions.
* Willingness to attend meetings when required.
* Willingness to learn and attend courses,
* Wear Connect Plus corporate uniform.
* Hold a full UK driving licence and be able to drive a 4x4 patrol vehicle in all conditions.
Additional Information
Equality, Diversity and Inclusion
We at EGIS are an Equal Opportunities employer and we recognise the value of a Diverse Organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone’s contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected.