Overview
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage. Please ensure that your application relates to the essential criteria in the person specification.
Every day is different as an ACA and you could really make a difference to our patients.
We have positions available working from our Bedford and Dunstable sites. We ask that applicants live within a 25 mile / 60 minute journey from their preferred base. Please ensure this is a suitable location for you before submitting your application.
Previous unsuccessful applicants need not reapply without significant development demonstrated.
Role and Responsibilities
* Transport non-urgent patients to and from health/social care premises and private residences.
* Work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
Requirements
* You need a full UK manual car driving licence, with one year driving experience.
* Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.
* Your role with EEAST PTS would start with a 3 week paid training course (Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training, and a full uniform is provided.
* You MUST be able to commit to undertaking the training course as outlined above.
* Learners are entitled to mileage to and from the allocated learning centre, claimable mileage is anything above the mileage to and from your allocated base station (e.g. Home to Dunstable station).
About EEAST and Training
You’ll have the opportunity to work in one of the most diverse regions in the country. EEAST provides 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We aim to innovate our approaches and work together to offer the best possible patient care across our counties.
We are committed to representing and valuing the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. Flexible working requests are welcome.
Application Process
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks prior to receiving an unconditional offer. If full employment checks cannot be achieved, then your offer may be withdrawn (this will include existing and unserved disciplinary sanctions).
How to apply
1. Read the advert and the Job Description and Person Specification (attached).
2. Complete the Supporting Statement — indicate how you meet each of the criteria contained within the Person Specification.
3. Complete the online application and upload your statement. Please note, CVs are not accepted.
This advert closes on Wednesday 18 Mar 2026
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