Service Administrator
Contract Length: 3-6 Months (Potential to go perm)
Location: Doncaster
Pay Rate: £13.46-£14.42 per hour (PAYE)
Working Pattern: Fully Onsite (Monday to Friday)
Role Overview
We are seeking a Temporary Service Administrator who can quickly integrate into our client's fast‑paced environment and contribute effectively from day one.
Key Responsibilities
Manage and work through delivery, return and internal transfer exceptions to finalise fleet movements
Use of Spartan (Phalanx Portal) system to complete movement exceptions
Use Spartan to complete any unplanned movements
Use of M3 system to manually allocate or book in equipment
Monitor and update any missing Check In & Check Out fuel and meter readings
Allocation and reversal requests from our Customer Centre to accurately complete customer agreements
Depot cable change requests - perform necessary M3 adjustments
Assist in clearing outstanding distribution order lines
Plan stock checks with Service Managers based on financial calendar deadlines
Stock check preparation (e.g., M3 housekeeping-ensuring all items to be counted are in the correct place, outstanding booking-in and booking-out agreement lines checked, work orders closed including parts, etc.)
Use Power BI reports to help plan activities and work on team targets
Required Skills
Ability to plan, organise and prioritise own work
Well-developed interpersonal skills
Polite and effective telephone manner
Clear and concise verbal and written communication skills
Ability to work under own initiative and as part of a team
Numerate and literate
Strong attention to detail and deadlines
Computer literate with knowledge of systems-preferably MS Windows, Word, PowerPoint, Outlook and Excel
Understanding of business processes
Personal Skills / Experience
High level of commitment and loyalty
High working standards
Well presented and professional
Self-confidence
Self-motivation
Good communication and people skills
Professional approach with a 'can do' attitude
Passionate and dedicated
Curious and challenging
Drive for continuous improvementGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy