A leading law firm in Belfast is seeking a Service Desk Analyst to provide top-notch IT support for over 700 users. You will be responsible for logging and resolving incidents, ensuring high-quality service delivery within SLAs. The ideal candidate will have strong customer service skills, knowledge of modern technical infrastructure, and experience with Microsoft 365. This full-time position offers a collaborative work environment in a progressive firm committed to professional growth and employee wellbeing.
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