Overview
Centre Manager (Technical) – Formby role at Halfords
National Tyres and Autocare is now part of the Halfords family. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business.
Responsibilities
* Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
* Lead a team to drive business performance, support customer experience, and contribute to long-term career progression and training schemes.
Skills and Experience
* Fantastic leadership and team management skills within the automotive or similar industry
* Experience delivering high customer satisfaction and displaying effective management
* Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
* Experience of meeting compliance standards across Health and Safety
* Experienced with high sales turnover and managing KPI’s
* Excellent communication skills, verbally and written
* IT Proficient, with the willingness to learn in-house systems
* Good time management
* A current valid driving licence
Benefits
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
* Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
* Opportunity to progress your career at Halfords with hybrid training plus the ATA & MOT Tester Qualifications
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
* Industries – Retail
Not sure you meet all the criteria? We'd encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We\'re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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