Service Manager
Looking for an experienced Service Manager to lead my client's busy Construction service department.
Key Responsibilities:
* Oversee day-to-day operations of the service department.
* Manage, mentor, and support service staff.
* Ensure high levels of customer service and effective communication with customers and management.
* Maintain departmental profitability and achieve KPI targets.
* Handle staff matters confidently and professionally.
Skills & Experience:
* Strong knowledge of the construction engineering sector.
* Previous management or supervisory experience in a busy service environment.
* Excellent communication, organisation, and multitasking skills.
* Familiarity with profit/loss management, KPIs, and manufacturer warranty systems.
* Proactive, methodical, and able to work independently.
Role Details:
* Hours: Monday – Friday, 8:00 – 17:30 (42 hrs/week, 1-hour unpaid lunch), with occasional extra hours during peak periods.
* Contract: Full-time, permanent
* Salary: Competitive, depending on experience, plus company vehicle and profit-related bonus
Benefits:
* 32 days holiday (including bank holidays)
* Company vehicle
* Pension and life assurance
* Staff discounts, sick pay, flu jabs, and employee referral scheme
Take the next step in your career and lead a motivated team in a thriving service department.