Salary: £31,600 per annum pro rata
Hours: Part time – 18.75 per week – working pattern negotiable
Location: Humberside, based in Hull
Contract: Fixed term until 31st March 2026
Closing date: Thursday 23rd October 2025 at 11.30pm
About The Role
You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion to outline their situation and the support they need. Using a strengths‑based approach, you will identify positive attributes to build upon, design the INA, map out and agree interventions and outcomes, encouraging and empowering the client to contribute actively towards their goals.
You will manage a fluctuating caseload of service users with varying levels of need, focusing on the desistance model and supporting individuals to achieve their full potential. The position will be based at Hull Women’s Centre, with travel expected across the national Probation Service Region in Humberside.
About You
You have considerable experience of housing law and debt advice, with an understanding of issues affecting homelessness and women with multiple and complex needs. You have a successful track record of delivering services for women, advocating for clients to agencies and authorities, and adapting complex information into practical plans while proactively managing your caseload.
Motivating and encouraging your clients will be a key part of the role, as will building rapport, trust and actively listening to their needs. A sound understanding of professional boundaries is crucial. Experience of working in a criminal justice setting is an advantage but is not essential.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family‑friendly policies, pension, interest‑free travel loans, a tenancy deposit loan, payroll giving, cycle‑to‑work scheme and an employee assistance programme.
About The Team
We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re‑offending. We work holistically with clients and alongside multiple agencies.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All staff will observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How To Apply
* We prioritise diversity and have an inclusive and open mindset.
Applicants must submit a CV and a supporting statement. The supporting statement should include responses to the 'About You' points outlined in the Job Description, no more than 1000 words in total. Please provide specific examples following the STAR format and demonstrate how you address the behaviour below throughout your responses.
Any applications submitted without a supporting statement will not be considered.
This role is only open to women, in accordance with the sex‑based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.
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