Due to expansion, my client is currently seeking a Retail Sales Advisor for their Salisbury office
Previous experience within Interiors, floors or Tiles is preferred but not essential.
The successful candidate will be a member of the Retail Team, the incumbent is responsible for actively selling our extensive portfolio of tiles to trade and retail customers, while providing knowledgeable help and advice in a professional, personalised and friendly manner.
MAIN RESPONSIBILITIES Greet and engage with customers in a confident and proactive way and ascertain what each customer wants or needs, without being overbearing. Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and provide the customer and the company with the necessary paperwork associated with the sale. Use initiative to upsell where appropriate. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Continually learn about the product ranges. Watch for and recognise security risks and thefts and know how to prevent or handle these situations. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answering questions regarding the store and its merchandise. Describe the range of products and explain the use, operation, and care of them to customers. With the help of the rest of the team, ensure good housekeeping is maintained
a clean and tidy shop is essential. If required, help customers to their vehicle with purchased product. Update store displays, in accordance to company procedures. Assist with the unloading and organising of internal and external deliveries. Assist with the loading, transporting and delivery of goods to customers in a timely, safe and polite manner. Assist with the maintenance of an organised, efficient sample room and warehouse. Ensuring all products and orders are accurately labelled.
PERSON SPECIFICATION To succeed in this role the person we are looking for should possess the following characteristics. Strong customer focus with a willingness to engage with both trade partners and end consumers. Approachable, friendly, polite & engaging. A proactive, self-starting attitude. A good communicator. Well-presented and confident. Have a flair for design and colour. Reliable and trustworthy. A problem solver. Numerate and accurate. Organised. Able to take instruction. Able to lift product. Enthusiastic for change and new ideas. Be creative, imaginative and energetic. Reliable and able to work unsupervised.
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