A respected recruitment firm in Shrewsbury is seeking an experienced Service Desk Manager to lead a dynamic team in delivering high-quality support for Microsoft 365 and Azure. This hybrid role requires strong leadership skills and a solid technical understanding of modern device management. The successful candidate will oversee ticket prioritisation and service quality, contributing to ongoing cloud transformation initiatives. A competitive salary between £45,000 and £60,000 is offered, along with a collaborative work culture focused on modern technology.
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