Overview
Part-time Store Colleague position at Pets at Home, located at 4, Sittingbourne Retail Park, Mill Way, Sittingbourne, Kent, ME10 2XD. Salary: £12.21 per hour. Contract: Permanent; Contracted Hours: 16; Hours: Part-time. Shifts scheduled between 7:00am and 8:30pm with a minimum of five days per week, including one weekend day.
Responsibilities
* Exceed customer expectations by delivering outstanding customer service and upholding top pet care standards.
* Build strong customer relationships and ensure smooth store operations to enhance the customer experience.
What You Will Bring With You
* Outstanding customer service with personalised and attentive approach.
* Strong verbal and written communication skills.
* Effective problem-solving abilities to address questions and resolve issues quickly.
* Eagerness to learn and engage in ongoing professional development.
* Target focus with the ability to meet retail performance goals.
* Teamworking mindset to collaborate and achieve store objectives.
* Flexibility to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to participate in charity work in your local community
* Career progression opportunities
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, increase life expectancy, lower blood pressure, and inspire thought and care. We’re one pet family with a shared love of the animals who make us who we are. Our trusted retail colleagues, Vets for Pets colleagues, pet groomers, and our charitable foundation all work together to support pets and their people.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications to manage the process efficiently and ensure a positive candidate experience.
Our preferred method of contact is via email. To ensure you receive our communications, please check your junk or spam folder regularly.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for exceptional talent and potential in our communities.
Organisation: Pets at Home
Date Posted: 25-09-2025
Expiry Date: 27-09-2025
Role Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
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