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Job Details
* Location: Norwich
* Contract: Permanent
* Hours: 37 hours/week
* Salary: £25,584 to £27,269 per annum
* Grade: E
Role Overview
We are recruiting a Retail Supervisor to support the delivery of the retail offer across Norfolk Museums. The successful candidate will have at least two years of retail experience, strong administrative skills, stock management experience, and excellent customer service skills. You will work from the refurbished retail space at Norwich Castle Museum and Art Gallery, with varied working days including weekends, bank holidays, and occasional evenings, during term-time and school holidays.
Responsibilities
1. Support retail operations and customer service at Norfolk Museums.
2. Manage stock and visual merchandising.
3. Assist in administrative tasks related to retail management.
Benefits
* Free entry to top cultural venues through NMDC Reciprocal scheme.
* Exclusive talks and training sessions for staff.
* Membership of the Museums Association.
* Other staff benefits including flexible working, discounts, pension scheme, and health services.
Additional Information
No prior museum experience or detailed arts knowledge required; passion for customer service and a positive attitude are key. Norfolk Museums Service promotes diversity and inclusivity, welcoming applicants from all backgrounds. For more details, review the full Job Description and Person Specification.
Application Details
Priority consideration may be given to current employees at risk or in redeployment. Closing dates: Redeployment - 15 May 2025; Other applicants - 25 May 2025.
Job Classification
* Seniority Level: Mid-Senior level
* Employment Type: Part-time
* Job Function: Sales and Business Development
* Industry: Retail
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