Overview
We have a brand new opportunity for a knowledgeable Head of Reinstatement to join our team and deliver for our client Scottish Water. This is an exciting time to join our organisation and, alongside leadership colleagues, you will challenge existing practices and drive transformational change.
Competitive Salary, Plus Car Or Allowance And Other Benefits • Livingston
The Role
To drive an aligned performance culture, informed by intelligence, allowing us to grow our reputation and improve bottom line profitability. Key to this will be utilising your strategic experience and developing strong stakeholder relationships that deliver for the customer.
Responsibilities
* Maintain an aligned performance culture; managing all contract procedures enabling us to improve profitability and drive to outperform in the achievement of our strategic objectives.
* Deliver First Time Fix strategy and First Time Reinstatement.
* Lead and inspire the performance management of senior operational teams (direct and indirect) to ensure efficient delivery.
* Responsible for the day-to-day management, coaching and development of contract managers and other direct reports.
* Drive a collaborative approach to service excellence.
* Facilitate weekly cost and value presentation.
* Create and share innovative strategies, processes, and procedures, to ensure commercial and operational efficiency.
* Establish and maintain a safe culture of accountability and ownership.
* Responsible for the P&L for repair and maintenance.
Qualifications
Extensive repair and maintenance management experience within reinstatement and ideally the clean water sector. Significant management experience, with a proven track record of team development, resourcefulness and the ability to work under pressure. Superb prioritising skills, with the ability to work successfully in a business environment whilst being persuasive, with captivating communication skills and experience in effectively landing key messages.
Company
We are a large family-owned construction business in the UK. Our purpose is to make life better for growing families. We provide fresh drinking water and power to millions of homes and businesses. We are one of the biggest family-owned construction businesses in the UK and care about our people, our clients and the environment.
What Next
You apply, and we respond within two weeks. If you don\'t hear back within that timescale, please chase us—one of our values is to do what we say we will do.
Benefits
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, plus perks including Clancy Xtras employee benefits programme with discounts for numerous well-known retailers, cycle to work scheme and an Employee Assistance Programme.
EEO: Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to attend an interview, please let us know. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
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