Head of Service - Responsive Repairs
Local Authority client based in West of England
£659 PAYE – £850 per day Umbrella (Inside IR35)
37 hours per week
6 month ongoing contract
Responsibilities
* Lead the delivery of responsive repairs and empty homes (voids) service
* Oversee surveying, diagnostics, scheduling and operational performance
* Manage contractor performance to ensure quality, value and compliance
* Ensure properties are maintained to a safe and compliant standard
* Drive service improvement, efficiency and customer satisfaction
* Manage budgets and resources to meet financial and performance targets
* Work closely with senior stakeholders and elected members
* Contribute to wider Housing Service leadership and strategy
Qualifications
* Extensive experience managing responsive repairs within a social housing environment
* Proven track record at a senior management or Head of Service level
* Strong contractor and performance management experience
* Experience managing budgets and delivering efficiencies
* Excellent stakeholder management skills within a public sector setting
* Strong leadership and team development capability
Contact: James Glover at Service Care Solutions on (phone number removed) or via email at (url removed)
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