Overview
Our client, an international company in the health and fitness sector, is looking for someone to join their team to act as the link between the sales team and their clients. This is a rare opportunity to provide a high level of support to clients (within an assigned territory) in order to facilitate the efficient processing and shipping of purchase orders and quotes. We are looking for someone with experience in a similar sales support or administration role, able to engage with clients, process orders efficiently and be part of a friendly team. The successful candidate will be personable, confident with superb communication skills. A passion for health, fitness, sport would also be ideal. Salary £30k - £35k plus up to £5k bonuses and fantastic benefits. Hybrid role - 2/3 days per week at home, 2/3 days per week in the office.
Responsibilities
* Handle inbound phone and email enquiries using customer service skills
* Contact customers, vendors, and other departments to efficiently coordinate and administer purchase orders
* Utilise Salesforce.com to enter data specific to Inside Sales call campaigns, create opportunities and quotes for customers
* Manage all aspects of processing, booking, prioritization and shipping PO\'s
* Promote additional sales and provide information to customer regarding inventory levels, shipping and tracking
* Keep in daily contact with sales representatives and customers regarding order status and problem resolutions
* Manage the logistics and shipping communications with sales and customers throughout the order fulfilment process
* Assist with forecasting products/sales
* Assist with creating and updating Standard Operating Procedures (SOP\'s) when necessary
Skills/Experience
* Experience in a similar role such as sales support, internal sales executive, customer services, etc
* Excellent verbal and written communication skills
* Natural problem solver, able to work using initiative
* Strong IT skills, Salesforce would be an advantage
* Excellent administration and organisational skills
Equal opportunity statement: As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Note: We will only contact candidates assessed as suitable for current positions based on experience, training, and skills. If there are no suitable roles, CVs will not be kept for more than 30 days.
Location: Sunbury-On-Thames, England, United Kingdom
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