FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team
Key Contribution Areas
To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
Ask open questions to find out customers needs
To recommend, select and locate the correct merchandise for the customers needs
To provide information about in store offers, promotions and store cards
To receive and process cash and card transactions
Be aware of latest trends and remain fully updated on product knowledge
Maintain a customer friendly and customer focused environment at all times.
Guarantee a high level of customer service at all times.
Educate and guide customers about Flannels, the brands and the product we sell.
Offer alternatives and add on sales as and when necessary
Ensure store standards are complete and the store is prepared for the next trading day
Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
Excellent communication skills
Able to work effectively within a team environment
Customer focused
Personal Qualities
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Fashion conscious and trend aware
Flexible and reliable
Additional Information
Think without limits - Think fast, fearlessly, and take the team with you.
Own it and back yourself - Own the basics, own your role and own the results.
Be relevant - Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.