Student Wellbeing Advisor
Closing Date – 29/09/2025
Location – Essex
Salary – £26,312 – £29,774
Our client are more than just an educational institution; they're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About the role:
As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.
What You'll Do:
1. Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
2. Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop-in services.
3. Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
4. Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
5. Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.
What You'll Bring:
6. A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
7. Experience working with young adults and a broad knowledge of common challenges within this demographic.
8. An empathetic and inclusive approach, with strong administration and communication skills.
9. The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
10. Comfort in liaising with internal colleagues and external agencies.
11. Proficiency in Microsoft Office applications.
Our client has two positions available, one permanent and one fixed-term (12 months maternity cover, with the potential to go permanent). When submitting your details, please indicate on the application form if you’d like to be considered for one of these roles or both.
Why Our Client?
They are a values led organisation, meaning their core values underpin all that they do:
Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It.
In addition to joining a committed and dedicated team, you will have access to:
12. 25 days holiday per year (FTE)
13. SMART pension
14. A comprehensive benefits package
They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation.
They are committed to promoting the safety and welfare of their students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
How To Apply
Interested in this opportunity? Click apply and you will be redirected to their careers website to complete your application.