Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.
We are currently seeking a 3D/CGI Global IT lead to join our dedicated global team based here in the UK. This is a remote working role.
Are you energised by the idea of supporting world‑class 3D and CGI artists with cutting‑edge technology? Do you thrive in environments where innovation, problem‑solving, and technical excellence come together? We’re looking for a 3D/CGI Global IT Lead to take ownership of our global creative infrastructure and keep our teams running at peak performance.
What You’ll Do
As the technical backbone of our 3D/CGI operations, you’ll oversee the smooth running of our global AWS environments, high‑performance workstations, servers, and artist‑centric software. Your work will directly empower our creative teams to deliver stunning visual content. You will also:
* Partner with business leaders to define standards and ensure smooth global 3D/CGI operations
* Act as the bridge between IT and non‑technical teams, understanding workflows, challenges, and production needs
* Lead day‑to‑day IT operations across global 3D/CGI locations, ensuring systems, networks, and artist tools run reliably
* Manage and support 3D/VFX technologies (e.g., Maya, 3ds Max, Nuke, V‑Ray, Deadline, Flow)
* Oversee installation, upgrades, configuration, and maintenance of hardware, software, and infrastructure
* Support AWS‑hosted systems across multiple regions and ensure strong monitoring, backups, and escalation processes
* Provide regional IT infrastructure support and travel to sites as needed
* Track project progress, risks, and outcomes while promoting accountability and clear communication
* Assist Service Desk teams with ticket prioritisation and issue resolution
* Maintain accurate documentation for workflows, systems, and network operations
* Manage backup solutions and ensure system health across assigned regions
* Produce metrics, reports, and communications for Global IT leadership
* Perform additional duties as required
What you'll need
* 10+ years of IT support experience, including 5+ years in a 3D/CGI production environment
* Strong understanding of VFX/CGI pipelines and artist workflows
* Hands‑on experience with major CGI tools (Maya, 3ds Max, Nuke, V‑Ray, Deadline, Shogun)
* Experience with storage platforms such as Nasuni, Nutanix, or Isilon
* Proficiency with AWS and Azure, including cloud rendering environments
* Strong background in Windows Server, Active Directory, DNS, and TCP/IP troubleshooting
* Familiarity with enterprise software licensing management
* Excellent communication skills in English; French or Spanish is a plus
* Degree in Computer Science, Engineering, Graphic Arts, or related field (or equivalent technical certification
What we'll offer
You will enjoy an excellent base salary, along with the other benefits of working for Marks including:
* 25 days annual leave
* Pension
* Healthcare scheme
* Life Assurance
Marks is committed to diversity and inclusion, through our ideas, our people, our behaviour and conduct. Marks has a truly inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and sense of belonging