Job Details:
Job Reference: HCC621777
Salary Range: £24,796 - £25,128 per annum
Work Location: Elizabeth II Court, Winchester
Hours per week: 37 (part time hours will be considered)
Contract Type: Permanent
Closing Date: 17 September 2025
Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received
A career in Facilities Management is a career unlike any other.
Our teams deliver a suite of services to thousands of staff across the Hampshire County Council network and its partners. Supported by friendly colleagues with varied skills and expertise, you’ll have plenty of opportunities to grow and develop in a diverse range of areas – all with the opportunity to work within some of Hampshire’s most interesting buildings!
The Role:
Working Hours: 0700-1500 or 1300-2100
The Facilities Management (FM) Team provides support to a wide range of buildings, and to staff working within them, across all partner agencies, ranging from fully FM managed buildings to drop-in sites throughout the County of Hampshire. Confident and dependable, you will have some experience in a similar role.
You will be able to work efficiently as part of a team and demonstrate real commitment to customer service. Your excellent communication skills will enable you to deal with a wide range of situations in a positive and professional manner.
What you’ll do:
General
• Provide excellent ‘Front of House ‘customer service in the delivery of a range of
services across sites in which you are required to work.
• Communicate to staff, contractors and members of the public in a professional
manner in person, over the phone and via email.
• Flexible individual with the ability to work across different Facilities Management
Teams as required.
Health & Safety
• Complete statutory compliance checks including Fire Safety, Legionella and First Aid.
• Work equipment safety checks.
• Identifying, reporting and resolving hazards where possible.
Security
• Full security checks of buildings during locking and unlocking.
• Setting of alarms and investigating alarm activations.
• Provide support to potentially sensitive or contentious meetings open to the public.
Maintenance
• Odd jobs, handyperson tasks, including; decoration works, putting up signs or
pictures and minor repairs.
• Be point of contact for staff to raise maintenance queries and fault reporting.
• Manage contractors attendance including permit to work and asbestos
management.
Other Duties
• Managing goods in and out, including parcels and supplies.
• Regular grounds maintenance.
• Waste management, collection and disposal.
What we’re looking for:
1. Experience in a facilities support or similar role
2. Confident, dependable, and able to work effectively as part of a team
3. Strong commitment to delivering excellent customer service
4. Excellent communication skills, with the ability to handle a wide range of situations professionally
5. Positive attitude and a proactive approach to supporting staff across various building types and partner agencies throughout Hampshire
Why join us?
Our includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
If you think you have what it takes to make a real difference in Hampshire, get in touch!
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.
Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.
Additional Information:
Facilities Management Assistant