Contract Type: Full-Time, Fixed Term Contract
Locations: Principality Branch, Morriston; Ebbw Vale; Tonypandy
Hours: Morriston: 22.5 hrs - 3 days, 9am-5pm, every other Saturday 9am-12pm; Tonypandy: 3.5 hrs
Contract Duration: Part-Time, Fixed Term Contract
Belong with Us
There’s no place like Principality. Our home is your home. When you join our team, we’ll go further to welcome you warmly. We offer a friendly environment and a flexible benefits package designed around you. We believe in flexibility, self-care, community support, and continuous improvement.
Why Work With Us?
* Recently refurbished branches committed to serving the local high street
* Award-winning employer, recognized as one of the best Super Large Organisations
* Ranked 6th for well-being
* Opportunities for career growth and development
* Extensive financial and well-being benefits under the 'Belong' package
* High colleague engagement scores and supportive networks
No prior financial services experience? No problem! We’re looking for talented individuals without previous experience, and we will train you.
Role Overview
As a Customer Consultant, you will be the first point of contact for our customers, whether face-to-face, by phone, or online. You’ll identify their financial needs and direct them to the appropriate colleagues when necessary. We focus on developing your skills to provide an outstanding customer experience, ensuring customers feel welcomed and supported.
Career Development
We offer opportunities to build a rewarding career, with potential for growth and progression within the company.
Note: We reserve the right to close this vacancy early if we receive a high volume of applications.
Our Commitment to Diversity
We are passionate about creating an inclusive workplace that celebrates diversity and fosters a sense of belonging, as expressed by our Inclusion Manager, Daniel Priest. See what our colleagues say about working here: Careers (principality.co.uk).
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