Job Description
Job Title: Heat Network Manager
Location: Borehamwood
Reporting to: Head of Technical Services
Salary: Competitive, dependent on experience
Employment Type: Full-time, permanent
About the Role
A forward-thinking Block Management company is seeking a Heat Network Manager to take ownership of their communal heat network operations across a growing portfolio of residential developments. This is a key role focused on delivering efficient, cost-effective, and regulatory-compliant heating services to residents.
You’ll be the in-house expert on communal and district heat networks, ensuring systems run smoothly, energy billing is accurate, arrears are minimised, and customer queries are resolved with empathy and professionalism. This role involves both strategic oversight and hands-on collaboration with operations, finance, and external billing partners.
Key Responsibilities
1. Oversee the reconciliation of energy usage and fuel costs, ensuring accurate resident billing
2. Proactively manage and reduce heat account arrears through monitoring and engagement
3. Oversee and coordinate third-party heat billing providers, ensuring high service standards
4. Ensure all heat networks are compli...