Overview
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
An exciting opportunity has arisen for a keen and reliable individual to join our team as a Healthcare Service Worker in the Recovery Department within the theatre complex.
The department caters post anaesthesia for 19 Theatres including Emergency Theatres, Trauma Theatres, Obstetric Theatres and a range of Multi-specialty Theatres.
Recovery is a fast-paced working environment which requires a high level of organisation and the ability to be dynamic with the changing workload, including the opportunity to assist with the management of post-operative patients in our wardable recovery area.
We are looking for individuals who promote the Trust PRIDE values and demonstrate a caring and compassionate approach to patient care. HCA experience is desirable but not essential, as you will attend the Trust’s 2 week health care assistant’s course which will equip you with all the essential skills you will require to kick start your role as a health care practitioner!
Key Responsibilities
* Transferring patients between wards, Theatres and Recovery departments
* Assisting in the care of the surgical patient during the peri-operative period by supporting the multidisciplinary team
* Supporting our Recovery practitioners in providing a safe, high-quality environment for the carrying out of surgical procedures by:
o Assisting our team with procedures such as meeting patient’s hygiene needs when required
o Providing support in the management of our ‘wardable patient’ area
o Assisting the Recovery team in the preparation of the post-operative environment
o Assisting in the general upkeep and maintenance of stock levels in Recovery
o Providing a safe environment ensuring the highest quality of patient care is provided
o Developing specialised skills which will include blood gas sampling and ECG recordings
* Have a fully flexible approach to working
Qualifications and Requirements
* HCA experience is desirable but not essential; training will be provided through the Trust’s Health Care Assistant course
* Ability to work in a fast-paced environment and adapt to changing workload
* Commitment to patient care and the Trust PRIDE values
About the Role and Benefits
* Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff
* The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people
* Teaching and research hospital with state-of-the-art facilities
* Opportunities to work with the University of East Anglia for teaching and placement opportunities
* Friendly, collaborative environment and involvement with N&N Hospitals Charity
* NHS benefits/discounts and additional benefits listed below
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream – access up to 40% of pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hour confidential counselling support
* On-site Nursery and on-site cafes with staff discounts
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work, and home electronics
* Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently
* Compliance with the code of conduct for healthcare support workers and the uniform trust policy
* Professional role modelling and understanding duty of care and boundaries of the HCSW – Clinical care role
* Adherence to NNUH policies
* Participation in tasks and following instructions of registered professionals to support patient care
* Participation in audits as required
* Development of self-awareness, resilience, relationship building, self-care and adaptability
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
This advert closes on Tuesday 24 Feb 2026
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