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Key Information
Operations Engineer - 2258
Salary:
Q2 – From £67,432
Location:
Southwark Tube Station, Palestra
Contract Type:
LU - Permanent
Closing Date:
Friday 26th September 2025 @ 23:59
Overview Of Project/role
The Operations Engineer is a member of the LU Asset Control Centre team based at Palestra in the London Underground Control Centre, providing support to the Network Operations Engineer (NOE) and Senior Operating Officer (SOO) to ensure the safe and effective management of asset-related incidents that impact on the London Underground (LU) network.
LU Asset Control Centre team is responsible for the proactive and reactive management of all asset incidents, failures, issues and any other asset related matters to assure the availability and performance of all LU network assets to meet customer demand.
This role is part of a team with rotating shifts providing 24/7 coverage 365 days a year.
Key Accountabilities
* Manage and coordinate the engineering response to Category 1 and 2 asset incidents, and other asset failures, including liaising with the LU Asset teams, call out of contractors, monitoring progress, ensuring grip is maintained by key parties throughout service affecting incidents and escalating to the NOE where appropriate.
* Provide the SOO with the relevant technical expertise and advice in order to make effective strategic network decisions in the event of an asset failure or incident and enable them to balance engineering vs operational priorities.
* Responsible for undertaking site-based visits as the representative of Asset Control Centre. Acting where required as engineering co-ordinator on site to support operational incidents, issues, risks, investigations, fault rectification, and planned works.
* Manage (or support as appropriate) general and emergency access enquiries and requests across LU and partner infrastructure e.g. Station, Track, Possessions, Specified Areas.
* Manage and coordinate implementation of adverse weather processes, ensuring weather preparedness, response and recovery where disruption to operations or infrastructure arises.
* Work closely with the Engineering Works Manager and possession teams to support the successful completion of minor or major works, provide on-site support and resources as required.
* Manage the emergency Remote Fire Isolations process.
* Ensure the relevant Rule Books, procedures and plans are adhered to.
* Maintain an oversight of the Control Centre Operators providing technical advice to support in the management and resolution of faults across the network, escalating to the NOE as appropriate.
* Building capability within the team by providing in depth on shift training to both new starters and colleagues to meet business and operational needs.
* Cover and deputise for the NOE with minimal supervision and guidance.
Skills
Skills, Knowledge & Experience
* Excellent verbal and written communication skills
* Ability to hold a safety critical license
* Ability to work under pressure
* Ability to assess risks to inform engineering decisions
* Ability to analyse complex information
* Problem solving and decision making
* Planning and prioritisation
* Ability to understand detailed technical drawings
* Full UK driving license (desirable)
Knowledge
* HNC / HND / Degree level qualification in an engineering discipline e.g. Electrical, Mechanical and Civil Engineering (desirable).
* Working knowledge & experience of LU infrastructure and its integration. (desirable).
* Geographical and operational understanding of the LU network (desirable).
* Knowledge of engineering standards, Rule Books and their supplements (desirable).
* Knowledge of LU Rolling Stock and Engineering Vehicles. (desirable).
* Understanding the relationships between Assets & Operations infrastructure, people, & how they work together (desirable).
* Knowledge of asset management tools and systems such as Maximo Asset Management System, Geographic Information Systems (GIS), and RailSys operational planning system (desirable).
Experience
* Engineering / technical experience of working in an operational railway environment or similar industry (essential).
* Practical experience working in an asset management role (desirable)
* A track record of consistency in performing under pressure to meet tight deadlines (essential).
* Stakeholder management of internal / external partners, contractors, and sub-contractors (desirable).
Equality and Diversity
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair
.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.