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Support services technician

Sittingbourne
ALS Laboratories (UK) Ltd
Service technician
Posted: 11 September
Offer description

Support Services Technician page is loaded


Support Services Technician

Apply locations Sittingbourne, United Kingdom time type Full time posted on Posted 7 Days Ago job requisition id R1127

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

The Role
Are you detail-oriented and motivated to contribute to a dynamic, client-focused laboratory environment? We are seeking a reliable and organised Support Services Technician to join our team. In this role, you will play a vital part in ensuring accurate and timely registration of a wide variety of samples, supporting the smooth operation of our analytical testing processes.

Days Per Week: 4 on 4 off (9am - 9pm)
Contract: Full Time & Permanent
Salary: £25,834 + £2000 location allowance per annum
Hiring Manager: Marcin Kruk
Closing Date: Tuesday 26th August 2025

The day to day

* Performing the daily registration of food, environmental, water and associated samples for a range of analytical tests onto the laboratory information management system

* Organising sample storage and preparing samples for analysis

* Performing daily quality control checks, calibrations, and housekeeping duties

* Dealing with incoming client communication via email, telephone or in person promptly and in a professional manner.

* Communicating specific client sample requirements and priority requests to the laboratory management.

* Liaising with the laboratory supervisory team to ensure that samples are processed in line with the requirements of sample flow through the laboratory.

The Essentials

* Good written and verbal communication skills

* Ability to work in a team environment (ability to work on your own when required)

* Good organisational skills, analytical and numerical skills

* Motivation to work in a dynamic and client focused workplace

* Daily manual handling

Our benefits include:

* Annual Leave commencing at 20 days

* Ability to Buy annual leave.

* Enhanced Company Sick Pay Scheme

* Salary Progression Scheme based on technical and behavioural competencies.

* ‘Celebrating Success’ Recognition Awards

* Perkbox membership providing access to discount vouchers and wellness hub.

* Learning/study support

* Group Personal Pension Plan

* Car Parking on-site

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.


About Us

ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world.
Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world.

Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here.


Introduce Yourself

Didn’t see the right job for you today? We'd still love to hear from you. With a team of more than 20,000 employees across 70 countries, it takes all kinds of skills and expertise to make a company like ours thrive – and not all of them are in labs!

We’re all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we’ll keep it on file for future opportunities.

Want to know more? Check out our careers page to find out about the benefits of joining our team, and don’t forget to follow us on LinkedIn for the latest updates!

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