Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Reporting directly to the Cluster Director of Sales, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel.
Benefits
Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata-owned hotels
30% off the Friends & Family rate
Extra AL day for every year worked (5 extra days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
Review function sheets on a Monday with the Executive (prior to Operations Meeting on Wednesday)
Daily Checking of PMs to ensure all is in order
Morning catch-up with the Executive, review that days diary, any appointments/ meetings and what prep is required
Support on quoting when required
Weekend Handover email with Sheets send an email with Saturday / Sunday and Mondays daily sheets
Spot checking weekly of the Executives bookings to ensure all information of bookings being entered and listed correct re Notes etc
Attend the Weekly Operations meeting
Daily check of the Events inbox to review what quotes have been sent / what enquiries are in the inbox, this is to be done each morning before the team arrive to get an overview of the days enquiries, also check sporadically throughout the day.
Principal Accountabilities:
Team:
Leading by example - actively promote a positive attitude throughout the hotels, be visible, approachable, supportive and with the team at the right times.
Training Culture to drive engagement and efficiency within the team also personally ensures that all team members receive financial and any applicable statutory training. To encourage attendance at training as listed on the company training calendar.
Compliance - Ensure all legal, statutory and company HR regulations and policies are followed to safeguard the team, our owners and the company.
Developing as a leader - have a personal development plan that reflects your ambitions and goals to grow as a person and a leader. Also attend and complete all required mandatory legal and company-based training
Catch the Team doing things right - share the behaviour you expect and the required performance level then actively set out to recognise and reward great guest interactions, team work and activity above and beyond.
Support:
Providing support to the Director of Sales & Marketing including cover in the DOS absence as well as the wider Hotel management Team.
Assisting with weekly sales & marketing reporting and forecasting within Company deadlines.
Contributing pro-actively to the overall hotel management:
Maintaining the control environment by providing guidance and training to managers and staff.
Ensuring a focus on cost management by working with the wider hotel team to ensure understanding of KPI reporting.
Ensuring compliance with all procedures, highlighting any issues or non-compliance as necessary.
Attending and participating in relevant meetings on a daily, weekly and monthly basis.
Maintaining open communication always.
What You Will Need:
2 years managerial experience in a Meeting & Events Sales Manager role
Experience with Opera System is advantageous but not essential
Experience within the hospitality industry is advantageous but not essential
Experience working with customers
An excellent command of the English language
Possess the ability to see an opportunity and act on it to secure revenue for the Hotel.
Strong selling and interpersonal skills.
About Us
Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Manchester City, everything we do is a little more personal.
Whether thats getting to know you a little more to make your day shine brighter or in the small gestures that make your stay that bit more memorable. Were always dedicated to experiences that are all about you. Located right in the heart of the city its a place that has everything from food, culture and entertainment all within walking distance. If you want to see even more of the area, were conveniently located right beside several major transport links which connect you across the city. From fine dining, shopping and culture, youre connected to everything.
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