Join Our Team at Network Plus!
At Network Plus, we proudly partner with National Gas to ensure the smooth operation and maintenance of gas meters across the UK. Our dedicated team of engineers covers a wide range of areas, including Northeast & Yorkshire, Northwest, West Midlands, East Mids, East Anglia, and London. We thrive on efficiency, working within tight time constraints to meet our Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). If you're ready to be part of a dynamic team that values your contributions, read on!
Key Responsibilities
* Serve as a point of contact for our on-call Manager, reporting any issues promptly.
* Utilize your strong Excel skills to generate hourly and end-of-shift reports.
* Handle incoming calls from engineers, clients, and customers looking to book appointments.
* Proactively reach out to customers during the summer months to secure appointments.
* Adapt to varying hours:
o Summer: 8:45 AM – 5:15 PM (8.5 hours)
o Winter: 8:00 AM – 6:00 PM (10 hours)
* Be available for additional hours to cover holidays and sickness.
Skills, Knowledge & Expertise
* Proficient in computer use and strong Microsoft Excel skills.
* Previous experience in an administrative role is a plus!
Job Benefits
We offer a competitive salary based on your experience, along with a comprehensive benefits package. Here’s what you can look forward to:
* A supportive and inclusive work environment.
* Opportunities for growth and development.
* Recognition of your contributions and diverse perspectives.
Our Commitment to Diversity
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability status, or any other characteristic protected by law.
We are also Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experiences and perspectives our workforce brings to the table.
We are committed to fostering an inclusive environment where every employee feels valued and empowered to thrive. Your contributions matter, regardless of your background or circumstances.
If you’re ready to make a difference and grow with us, we can’t wait to hear from you!