Are you a natural leader who loves people, thrives on service, and isn't afraid to roll up your sleeves? We're on the lookout for a General Manager to join us at Artist Residence Penzance – our 20-bedroom boutique hotel, restaurant, and bar by the sea.
This is a role for someone who's as happy hosting guests and running the floor as they are coaching, motivating, and building a team. It's seasonal, so at times you'll be working solo, and in summer you'll lead a small but mighty team of 5–6 – creating a great atmosphere, driving service standards, and making sure every guest leaves smiling.
The Role
As General Manager, you'll be:
* Leading from the front – hands-on across hotel, restaurant, and bar operations.
* Training, coaching, and motivating the team to deliver excellent service with warmth and charm.
* Running smooth shifts – from opening the hotel to closing the bar, and everything in between.
* Keeping standards high – ensuring the hotel, restaurant, and bar are always looking their best.
* Driving efficiency and organisation – cash-ups, ordering, rotas, and reporting done right.
* Creating memorable guest experiences – bringing personality, presence, and genuine hospitality to every interaction.
* Working a variety of shifts (including weekends) to meet the needs of the business.
About You
* A confident, hands-on leader who inspires others.
* Great with people – you've got natural warmth, charm, and hosting ability.
* Organised, efficient, and pragmatic – you spot problems and solve them quickly.
* Experienced in hospitality, with some hotel experience helpful (but not essential).
* Happy to work solo at times, but equally capable of leading a team in peak season.
* Ideally local to Penzance or nearby – this role needs someone who's not facing a long commute.
Why Join Us?
At Artist Residence, we're more than just hotels – we're neighbourhood hangouts, creative spaces, and homes-from-home for locals and travellers alike. Our spirit is laid-back, soulful, and full of character – and we're looking for someone who can bring that to life in Penzance.
As part of our family, you'll get:
* Competitive pay & tips
* Discounts on food, drink & stays across all Artist Residence locations
* Career growth opportunities within an independent, creative hospitality group
* The chance to live and work by the Cornish coast in a truly unique setting
If you're a strong leader with a big personality, a love for service, and the ability to make a small team shine, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £40,000.00 per year
Ability to commute/relocate:
* Penzance TR18 4AW: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Hospitality management: 4 years (preferred)
Work Location: In person