We are looking for an Account Manager to join our North Region. You will be responsible for managing our counter in Manchester. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Manchester whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations., To achieve sales by using La Prairie's selling and Training guidelines:
Responsibilities
* Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
* Traffic stop daily in store to recruit prospective clients to your business
* Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs
* Proactively organise external events to generate sales and recruiting new clients to your counter
Qualifications
* NVQ level 3 in Beauty Therapy
* Experience of providing high quality skincare treatments to clients
* Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
* Strong retail experience
* Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
* Strong business acumen to drive sales and go beyond business objectives
* Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
* Ability to build relationships throughout the store to find new opportunities
* Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
Benefits
* A good salary with a new competitive commission scheme
* 33 holiday days (including bank holidays) pro-rated based on working days
* Generous product allocation & discount
* Long Service Awards starting with 3 years' service
* Gratis of new launchesContributory pension scheme - 5% employer contribution
* Employee referral bonuses
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