Join to apply for the NHSCR Patient Tracing Officer role at The Scottish Government
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Join to apply for the NHSCR Patient Tracing Officer role at The Scottish Government
The Scottish Government provided pay range
This range is provided by The Scottish Government. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Description
Do you have experience in data entry and good attention to detail? If so, this post could be for you.
This is one of 11 patient tracing officer posts within NHS Central Register Branch of National Records of Scotland (NRS). The NHS Central Register is a database of all patients on GP lists in Scotland and plays a vital part in assisting the NHS transfer of medical records when patients move across UK borders.
The post offers a great opportunity to develop skills and experience as a data entry administrator contributing to NHSCR service delivery. Full training will be provided.
This post is based in Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP.
Responsibilities
* Identifying and updating individual’s registration details on our system
* Carrying out quality assurance work to verify data held on various databases.
* Working flexibly as part of a team to meet the branch objectives.
* Responding to customer enquiries
Success Profile
Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.
Technical / Professional Skills
* Work with Data - Confidence with accessing and updating data in different systems, checking data quality, use of data transfer tools and awareness of data protection and security.
Experience
* Good written and oral communication skills and confidence in engaging with a range of people.
* The ability to work effectively as part of a team, demonstrating flexibility and proactively contributing to achieve agreed targets and objectives.
Behaviours
* Delivering at pace - Level 1
You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide - gov.scot
How To Apply
Apply online, providing a CV and Supporting Statement (of no more than 500 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above.
If invited for further assessment, this will consist of an interview and in-tray exercise.
Assessments are scheduled for w/c 1st September 2025, however this may be subject to change.
About Us
National Records of Scotland (NRS) is Scotland’s record keeper. Our purpose is to collect, preserve and produce information about Scotland's people and history and make it available to inform current and future generations. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
NRS is a Non-Ministerial Department of the Scottish Government & and our staff are part UK Civil Service,, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further information
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
For further information about the role, please contact Anneli Lyon at Anneli.Lyon@nrscotland.gov.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Government Administration
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