Job Title: Hire & Sales Coordinator
Location: Kettering, NN15 5TB
Job Type: Full-time
Shift: Monday to Friday, 40 hours per week (Flexible hours between 07:00 - 18:00)
Benefits:
Sick Pay
Additional Leave
Company Pension
On-site Gym
Company Events
Flexible Schedule
On-site Parking
About the Role:
We are seeking a motivated and customer-focused Hire & Sales Coordinator to join our growing team. You will be an integral part of the team, supporting the hire and sales administration function. As a Hire & Sales Coordinator, you will work closely with our hire department and sales teams to deliver exceptional service, manage customer relationships, and handle administrative tasks related to short-term hire and equipment sales.
Key Responsibilities:
Provide support for daily hire department activities, ensuring customer satisfaction and exceeding expectations.
Manage all areas of short-term hire including scheduling, booking transport, creating quotes, and invoicing.
Support sales administration by processing sales packs, raising POs for equipment, and entering data into our operating system.
Work closely with suppliers and identify opportunities for cross-hire.
Develop strong customer relationships and resolve any issues efficiently.
Engage with service teams and sales teams to ensure smooth operations.
Ensure accurate, timely completion of all hire and sales-related administration.
Actively contribute to the continuous improvement of our CRM system and processes.
Work toward achieving hire and sales KPIs.
Competencies & Skills:
Knowledge of plant and/or equipment hire is preferred but not essential.
Proactive and customer-focused with excellent organizational and administrative skills.
Strong telephone and face-to-face communication skills.
Familiarity with Microsoft 365 and CRM systems (e.g., Protean) is beneficial.
Experience in the hire/service industry is an advantage but not essential.
What We Offer:
Competitive Salary
24 Days Holiday plus 8 days statutory leave.
Pension Scheme
Ongoing Development – We invest in our people and offer career growth opportunities.
If you are a detail-oriented, customer-focused individual with a passion for equipment hire and sales, we’d love to hear from you!
INDKTT