**Technical Support Engineer Role Overview**
This role is designed for experienced professionals seeking to leverage their expertise in supporting and troubleshooting PHP-based applications, such as Zend Framework. The ideal candidate will have a strong background in working with Linux and Windows servers.
We are looking for a Senior Technical Support Engineer who can provide expert technical support for our clients' environments, ensuring seamless performance and integration.
The successful candidate will possess hands-on experience with PHP-related technologies, including Zend Framework. Experience with database management, particularly on mainframe systems, is a plus but not essential.
Key responsibilities include:
* Representing the client as the first point of contact
* Demonstrating expertise in PHP to help customers
* Diagnosing and troubleshooting performance and integration issues
**Requirements and Qualifications**
To be considered for this position, candidates must possess:
* 5+ years of experience in tech support
* Hands-on experience with PHP-related technology
* Linux and Windows server experience
* Basic networking and shell scripting skills
**Working Environment**
This is a remote work opportunity, allowing candidates to work from anywhere while still being part of a global engineering/software company with clients across various industries, including NASA.
**What You'll Gain**
This role offers a chance to grow professionally, develop new skills, and contribute to the success of a leading software company.