As the Slim Chickens Restaurant Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Slim Chickens brand standards.
Responsibilities
* Lead, motivate, and support the team to deliver excellent service and achieve targets.
* Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Oversee team scheduling, budgets, and resources to maximize efficiency and meet business needs.
* Ensure all operations comply with health and safety regulations, company policies, and standards.
* Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
* Support team development through ongoing training, mentoring, and creating growth opportunities.
Qualifications
* Proven experience in roles such as Restaurant Manager, General Manager in a fast‑food chain, or a similar management role within the food service industry.
* Strong leadership and communication skills.
* Ability to work in a fast‑paced environment while maintaining attention to detail.
* Exceptional customer service and problem‑solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
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