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Job Description
Within this rewarding role, you’ll be complementing our existing Property team in handling both general material damage losses as well as assisting with complex building-related issues. Claims can typically range from around £20k to over £1M in value, with a typical claim being around £250k. This role will be remotely based with travel.
Responsibilities
You’ll work alongside highly experienced adjusters, where the claim is typically adjuster-led and requires surveying expertise to progress and settle insurance claims efficiently.
You’ll carry out initial visits, assess damage to a high professional standard, help establish defect diagnosis, and ensure all Planning, Building Regulations, Party Wall, and CDM issues are addressed. The work may include arranging testing (ACMs), report preparation, complaint resolution, and compliance with performance and process requirements. All claims will require appraisal reports with budget costings and recommendations.
Qualifications
You should be an experienced Surveyor in your field, ideally MRICS Chartered. A person who enjoys the technical side of surveying would be suitable. Additionally, we look for:
* Customer and quality focused for internal and external clients.
* Team-oriented, collaborating across departments.
* Reactive to daily workloads based on customer needs.
* Proactive in meeting KPIs and SLAs.
* Ability to produce high-quality reports and presentations.
* Technical competence and up-to-date knowledge of Health & Safety legislation.
* Excellent customer service skills.
* Ability to handle multiple projects efficiently.
* Full UK driving license and willingness to travel when necessary.
Note: Due to the nature of the role, a satisfactory basic DBS check is required.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Insurance
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Location
Bristol, England, United Kingdom
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