Administrator / Receptionist
Location: Middlewich
Salary: £25,000 – £27,000 (depending on experience)
Hours: Monday to Friday, 37.5 hours per week
Bumper Rescue is a growing SMART Repair Bodyshop, and we're on the lookout for a friendly, organised, and professional Administrator / Receptionist to join our team.
As the first point of contact for customers, you’ll play a key role in creating a great first impression—whether that’s in person, over the phone, or by email. You’ll also help keep day-to-day operations running smoothly behind the scenes.
If you’ve got great communication skills, a proactive attitude, and love keeping things organised, we’d love to hear from you.
What you'll be doing
* Greet customers and visitors with a warm, professional welcome
* Answer phone calls, respond to enquiries, and schedule appointments
* Provide repair quotes from website enquiries and walk-ins
* Handle admin tasks and process payments
* Post updates on social media platforms
* Keep customers informed on vehicle repair progress
* Support the mobile repair team and streamline workflow
* Maintain accurate records, repair orders, and invoices
* Perform general office duties (data entry, filing, supplies management)
* Keep the reception area tidy, organised, and inviting
What we're looking for
* Excellent communication and customer service skills
* Super organised, reliable, and able to multitask in a fast-paced environment
* Confident using Microsoft Office and Apple systems
* Friendly, professional, and proactive attitude
* Automotive admin/reception experience is a plus—but not essential (we’ll train you!)
What we offer
* Competitive salary: £25,000 – £27,000 (DOE)
* 20 days holiday + 8 bank holidays
* Monday–Friday working hours (no weekends)
* Supportive, growing company where your role makes a real impact
* Be part of a forward-thinking business and a key player in the customer journey
* Location: Office-based in Middlewich
How to apply
Send your CV and a short cover note explaining why you’re a great fit
Email General Manager Rob Barnes at: rob@bumperrescue.co.uk
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