Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.
As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve customers across a number of different channels: in‑shop, delivery, Click + Collect and drive‑thru. You'll lead the way in ensuring customers have a brilliant experience whether they shop in store or order online.
Responsibilities
* Inspire the team to deliver amazing results and maintain the excellent standards of the shop
* Lead by example and serve customers in a fast and friendly manner
* Prepare our much‑loved products, including making sandwiches and managing the ovens
* Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
* Keep the shop looking clean, tidy and presentable
Benefits
* Competitive pay
* Weekly colleague discount – up to 50% off favourite Greggs products, and for a family member
* Free hot drinks during shifts
* Paid shift breaks to rechargeShare 10% of all profits with colleagues (profit‑sharing)
* Health and wellbeing app providing remote GP and physiotherapy services
* Holiday entitlement that grows with your career
* Colleague share plans to help you invest and save for your future
* Pension scheme – company matches contributions up to 7%
* Confidential employee assistance app and helpline
* Long‑service awards celebrating milestones
* Career savings and discounts for everyday shopping, leisure and wellbeing
Qualifications
You will be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You will be supportive of an inclusive culture, recognising and valuing that difference is good.
Previous team supervisory experience in a similar, customer‑focused environment is required.
You must meet the availability requirements for the role.
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