Business Travel Operations Agent – SABRE TRAINED Remote (UK) £EXCELLENT SALARY
We are recruiting on behalf of a growing travel business who are looking to expand their operations team with the addition of experienced Business Travel Operations Agents. This is a fully remote role supporting corporate travellers within a fast-paced and evolving business travel environment, assisting clients who are booking through online systems and booking tools.
This is a fantastic opportunity for someone who enjoys combining traditional business travel skills with a varied operational support role.
Business Travel Operations Agent – what will I be doing?
* Supporting corporate travellers with booking queries via phone, email and live chat
* Managing more complex or offline bookings using Sabre, including amendments, reissues and troubleshooting
* Acting as a key point of contact for booking support and general travel assistance
* Assisting clients who are booking through online systems, stepping in when additional support is needed
* Working across multiple channels within a busy operational environment
* Supporting wider operational and administrative processes where required
* Maintaining accurate records and working within agreed service levels
* Assisting with queue management, refunds and general booking administration
Business Travel Operations Agent – what experience do I need?
* Previous experience within a Business Travel/TMC environment, ideally 5+ years
* Strong Sabre knowledge is essential
* Comfortable working across calls, live chat and email support
* Confident managing complex itineraries, changes and problem solving
* Able to prioritise workload and work independently in a remote role
* Experience using online booking tools or corporate travel technology would be beneficial
* A proactive and organised approach with excellent customer service skills
Business Travel Operations Agent – What else do I need to know?
* Fully remote role based in the UK
* Working hours are Monday to Friday, 11:00am – 7:00pm
* One weekend day required every 6 weeks with a day off in lieu during the week
* Excellent salary package
* 25 days holiday plus bank holidays
* Opportunity to join a growing and forward-thinking travel business