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Customer service administrator

Wrexham
Temporary
Travail Employment
Customer service administrator
Posted: 11 July
Offer description

Temp to Perm

opportunity

Location: Wrexham

Hours: Monday to Friday 09:00-17:00

Additional benefits:

Friendly working environment

25 days holiday plus bank holidays (once permanent)

Commutable by bus. Free parking on site.

The Role

Our client, the leading learning provider of its industry, are expanding their team and require an additional Customer Service Administrator to support with their learner queries and data entry. Full training is provided.

Responsibilities of the Customer Service Administrator

Managing incoming calls.

Uploading leaner information onto a bespoke system.

Data Entry.

Communicating with a variety of training officers, companies and apprentices.

Reviewing recording data captured.

The occasional outbound call.

The Candidate

The successfully appointed Customer Service Administrator will have the following skills and abilities:

Excellent customer service and the confidence to take inbound telephone calls.

Excellent attention to detail and accuracy.

The ability to use Microsoft packages and will be computer literate.

Understanding of the importance of safeguarding.

Effective communication skills (listening, verbal, written).

Our Client

Our client is a well-established learning provider based in the Wrexham area who are looking for additional administration support. The management is supportive and provide full training.

Additional skills/job title: Admin support, Administration Assistant, Customer Service Advisor.

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To view other vacancies being advertised by Travail Employment Group, please take a look at our website www.travail.co.uk

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

or

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

To apply for this position, please email a recent copy of your CV to angharad@clockworkorg.com or for more information please call 01978 784579.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Disclaimer

Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

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