Job Description
An exciting opportunity has arisen for a Wedding and Events Co-Ordinator to join our Sales and Marketing team. The role will be responsible for maximising hotel revenue and guest satisfaction by negotiating Meetings and Events and Function business and coordinating the execution of business with other departments in accordance with the hotel’s business plan.
About The Role
Roles and Responsibilities
· Demonstrate and manage exceptional standards of customer care – both face to face and remotely, nurturing long term relationships.
· Ensure that all enquires and correspondence for the Group events teams are dealt with efficiently and on the day of the enquiry.
· Ensure that all function sheets are produced on time with accurate and comprehensive information to assist the operational team.
· Ensure that all diaries and systems are kept up to date at all times.
· To ensure all events are prepaid in advance
· To manage and monitor maintenance/ health and safety reporting systems
· To support Senior managers where necessary with reporting and forecasts e.g., on occasion to cover annual leave
· To complete regular pricing reviews and competitor analysis
· Achieves meetings and events revenue goals by implementing the set strategies provided from the Group Events Revenue Manager
· Actively seeks when available, to interact with existing, potential and new clients by show rounds, lunches and participation in fam trips.
· Work to minimise complaints from guests.
· Attend meetings and training required by Group Events Revenue Manager
· Check the meetings and events VIPs and communicate this information to the team.
· Identify commissionable bookings and secure required information.
· Pre-block all event accommodation accurately and ensure release clauses are followed.
· Prepare events contracts and chase signed contracts in timely manner.
· Ensure all events are prepaid in advance, or where applicable coordinates credit for meetings and events guests with Finance team.
· Monitor all feedback from clients, including follow up procedure and communicate with team.
· Maintain quality information in all databases.
· Carry out proactive sales activity for events.
· Actively carry out regular contact with potential new businesses to generate new bookings.
· Represent the department at the weekly function sheet meeting and morning meetings and feedback key business information to the team.
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts ?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
* To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time
* To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
* To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
* To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts .
* Supporting our team’s physical and mental health Providing free gym membership
* Delivering employee recognition programmes to reward hard work and effort.
* Creating an environment that supports the development of skills, knowledge, qualifications and career progression
* Discounts across all Resorts, to encourage leisure time
Desired Criteria
Required Criteria
Closing DateThursday 30th April, 2026