Overview
Customer Account Manager – Ipswich | £28,000 per annum + career progression | Monday - Friday + alternate Saturday mornings | Permanent
Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and upselling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised CII qualification.
Hours & Salary
* Monday - Friday, 08:30am - 5pm
* Every other Saturday, 9am - 12pm
* Salary: £28,000 per annum initially, with increases as CII qualifications are achieved
Responsibilities
* Engage with customers to provide excellent service and advice
* Build strong, long-lasting customer relationships
* Identify cross-selling and upselling opportunities while prioritising the customer journey
* Work towards gaining a company-funded CII professional qualification
* Participate in workshops, coaching, and on-the-job training
About You
* Enjoy interacting with people and building relationships
* Strong problem-solving skills
* Experience in customer service, administration, or hospitality is desirable but not essential
* Ambitious, motivated, and eager to progress within the company
* Willing to learn and develop through industry qualifications and internal programmes
Benefits
* 22 days holiday, increasing to 27 days with service (plus bank holidays)
* Access to a company-paid healthcare cash plan
* Company-funded CII qualification
* Cycle to work scheme and gym membership discounts
* Flexible benefits including critical illness cover, private medical insurance, and income protection
* Access to high street retailer discounts via reward and recognition platform
* Employee Assistance Programme (EAP)
* Employee discounts on a range of insurance products
Apply Now
If you're ambitious, customer-focused, and ready to start your career in financial services, apply today to join this supportive and growing team.
Acorn by Synergie acts as an employment agency for permanent recruitment.
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