As an IT Infrastructure Engineer at Cabot Credit Management, you will play a key role in delivering and supporting robust, secure, and scalable technology services across our organisation. With a primary focus on UK operations and an awareness of wider European business needs, you’ll take a hands‑on approach to infrastructure support, system administration, and project delivery.
Operating within our IT Operations team, you’ll provide expert 3rd line support and technical leadership across a diverse technology landscape – proactively troubleshooting, optimising systems, and collaborating with stakeholders to ensure our IT services remain reliable, resilient, and fit for the future.
Role Details
Permanent Hybrid role from our Kings Hill office, Kent. ME194UA.
Competitive salary and a fantastic bonus scheme, plus a range of benefits including discounts and cash back at high‑street shops, private health insurance, and more.
Key Responsibilities
* Ensure high availability, reliability, and security are embedded across infrastructure and service delivery.
* Lead vulnerability management, patching, and preventative maintenance across platforms.
* Provide technical leadership and 3rd line support, resolving complex and high‑impact incidents.
* Review, validate, and contribute to infrastructure design and project delivery.
* Support IT governance, compliance, and audits (including SOX, PCI‑DSS), ensuring adherence to controls and regulations.
* Operate within ITIL frameworks, managing incidents, problems, and changes effectively.
* Plan and execute disaster recovery testing to ensure business continuity.
* Monitor, troubleshoot, and optimise systems to maintain performance and integrity.
* Collaborate with internal teams, external partners, and vendors to deliver and support services.
* Integrate security and best practice into all technology and lifecycle decisions.
* Support ongoing system administration, service improvements, and out‑of‑hours escalation where required.
Essential Skills
* Expert level NetApp Ontap and AFF skills.
* Strong expertise in Windows Server platforms.
* Experience with VMware and Microsoft AVD.
* Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.
* Dell Server Hardware knowledge.
* Veeam Backup and Replication.
* Web technologies (IIS, .NET).
* Active Directory, Group Policy, DNS, DFS, DHCP, WINS.
* Windows/SQL clustering.
* Strong documentation and communication skills.
* Understanding of ITIL processes and service management.
Desirable Skills
* Azure administration (servers, storage, networking).
* Office365 support (Exchange, Teams, SharePoint).
* Intune device management.
* Security tools (CrowdStrike, Rapid7).
* Experience in financial services environments.
* Monitoring tools (e.g., PRTG).
* Azure Entra administration.
* Ivanti patching and deployment.
Preferred Certifications
* MCSE
* VCP
* VMCE
* NCDA
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
Full right to work in the UK is required; sponsorship is not available. Candidates must undergo a credit check and criminal background check. Applications will not move forward if a CCJ, IVA or bankruptcy appears on a credit file.
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