Relief Home Support Worker
Location: Varis Court, Linkwood View and Chandlers Court, Elgin
Working Hours: Various Hours Available
Remuneration: £12.69 - £13.32 per hour
Closing Date: 21st October 2025 23:59pm
About Hanover
Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.
About the Role
Hanover Scotland are excited to be recruiting for a Relief Home Support Worker.
The post will be across our developments Varis Court, Linkwood View and Chandlers Court, Elgin. The work schedule will include various shifts, sleepovers, weekends and public holidays.
You’ll be part of a dedicated team that delivers flexible, respectful, and engaging services tailored to the individual needs of our residents.
Our Sheltered Services are based within specific developments and provide enhanced support for adults with a range of needs, including those with physical or learning disabilities, and vulnerable individuals.
We aim to empower people to live as independently as possible, with services that adapt to their personal support plans.
About You:
Hanover is looking for a compassionate and committed individual to join our Housing Support Services as a Relief Support Worker.
Do you have a strong desire to help people live independently? Are you passionate about making a positive impact in your community?
If this sounds like you, we’d love to hear from you!
Main Duties and Responsibilities
• Provide all aspects of direct personal care and medication care up to level 3, with occasional level 4.
• You will support customers by following their personal care/medication plan.
• Apply and commit to the importance of all expected requirements of confidentiality regarding customers.
• Assist in the preparation and provision of meals to customers as outlined in the customer's personal care plan.
• Assist in the provision of domiciliary tasks within a customer’s personal care plan.
• Provide care and support to customers within the framework of the Scottish Social Services Council (SSSC) codes of practice, National Care Standards and Care Inspectorate quality framework.
• Liaise professionally and confidently with health professionals, contractors, visitors, or any other person associated with customers and the care at-home service to ensure a compliant, professional, and high-quality service.
• Contribute to maintaining and updating customer/operational records, this will include risk assessments for customers.
• Perform these duties unsupervised in the absence of the Team Leader/Care Home Manager, following procedures for managing any unexpected events within the service.
• Encourage and promote customers to live as independently as possible.
• Support customers in maintaining a safe and secure environment, being responsible for the building when the HWC manager or Team Leader are not on duty.
• Provide data to management as part of the reporting framework and provide data to support business decisions as required.
• Deliver housing with care services to meet our agreed KPI’s and SLA’s and legislative requirements.
• Access departmental systems and update them accurately and in a timely manner to support departmental and legislative requirements.
• Consult and include customers on relevant topics and action the feedback to ensure an innovative approach is taken to the service delivery.
Recruitment Dates:
Closing date for applications: 21st October 2025
Interviews will take place w/c: 27th October 2025
Shortlisted candidates will be invited to attend interview week commencing:
Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.