Overview
Why join us
Nectar360 is part of an innovative agency at the forefront of loyalty, insights, and retail media services. With Nectar, the UK's largest loyalty program, and expertise in managing Argos shopper marketing services, we have access to rich transactional and lifestyle data to create impactful customer experiences for our brand partners. In a fast-paced, collaborative environment, we encourage innovation, autonomy and future thinking. As a Senior Client Executive, you will develop deep client relationships, deliver annual revenue targets, and shape multi-channel campaigns that utilise new tech and media opportunities.
Who you are
As a Senior Client Executive, you are a results-driven professional with a deep understanding of our business capabilities, insights, and communications capabilities, and the retail landscape, particularly in the GM industry. With 1-2 years of client management experience, you have a proven track record in building strong client relationships and delivering against annual revenue targets. You bring expertise in marketing practices, along with strong project management, communication, and presentation skills to address client objectives, provide tailored solutions, and manage all client activity within budget and timelines. You are self-motivated, proactive, contribute to the wider team, and stay informed on industry trends and competitive threats to leverage opportunities for our clients.
What you\'ll do
This Senior Client Executive in the Non Food Grocery team has a key set of requirements. Your primary responsibility will be to develop a deep understanding of our business and capabilities, as well as Sainsbury\'s, so you can effectively manage client relationships and deliver on annual revenue targets. Your time will be split across 2 sub-teams, with the ambition that you perform a couple of different functions:
* Ownership of 2-3 key client accounts. One of these will be our largest account and provide an opportunity to deliver Best in Class activations end-to-end across our store media and digital propositions.
* You will build strong relationships with clients to identify revenue opportunities and apply Nectar360 solutions based on their objectives, providing a foundation for developing your Client Service skills and progression within the business.
* Support function across the team for admin-based tasks critical to maintaining strong service levels, including:
o Management of compliance reporting across campaigns for clients in our categories
o Maintenance of status and activation trackers
o Delivery and write-up of campaign evaluation across store channels, targeted media, and offsite data-driven digital campaigns
o Monitoring results performance and providing optimization recommendations in our Ecommerce platform
o Creation and maintenance of client-facing collateral (e.g., rate cards, events, deadlines, case studies, decks)
As part of this dual function, you will be an important conduit across the team and with the wider virtual team. A can-do attitude, proactive approach and strong accountability will drive success.
Essential Criteria
* Client Management Experience: 1–2 years of client management experience with a proven track record of building strong client relationships and delivering against annual revenue targets.
* Marketing & Retail Knowledge: Solid understanding of marketing practices and the retail landscape.
* Project & Communication Skills: Strong project management, communication, and presentation skills to manage client activity within budget and timelines.
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Qualifications
We are committed to being an inclusive employer and welcome you regardless of background. We offer development opportunities, flexible working where possible, and a range of benefits and rewards, including a colleague discount, pension scheme, life cover, and a potential performance-related bonus up to 5% of salary. We also provide wellbeing benefits, holiday entitlement, cycle to work, health plans and an employee assistance programme. See www.sainsburys.jobs for a full list of benefits (eligibility criteria may apply).
Responsibilities
We focus on delivering work that matters and maintaining work-life balance. The Nectar 360 team focuses on loyalty programmes, data-driven insights, traditional and digital media, and store media. It operates like an agency within a retailer, with retail media playing a crucial role. The culture encourages risk-taking, learning, and recognition as a team priority.
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