EDUCATION AND BUSINESS PARTNER - 6 month Fixed Term Contract
Location: Guildford
Grade 4
A DAY IN THE LIFE
* Delivering exceptional face-to-face and digital education sessions that support the technical skillset and growth of the salons' business.
* Act as edumerical, blending education sessions with a commercial mindset, implementing business plans that increase usage and ISMS, and conducting regular business reviews to support client goals and provide solutions.
* Identify opportunities for business growth through gap analysis and showcase NPD with a growth mindset.
* Implement annual education plans for all accounts to ensure the highest level of expertise in salons, especially regarding recommended services and haircare.
* Work towards individual and collective education targets for events, webinars, and course occupancy, actively participating in projects to broaden your skillset.
* Collaborate with your education manager to ensure education activities support commercial objectives.
* Create a comprehensive approach to professional advocacy to increase customer and consumer awareness.
* Work strategically with education and commercial managers to actively acquire new business.
KEY ROLE ACCOUNTABILITIES
* Achieve salon growth by conducting needs assessments for education and business development, identifying ISMS, gap analysis, and NPD opportunities.
* Conduct up to four 3-hour technical hands-on sessions per year per salon.
* Collaborate on implementing NPD education launch plans, ensuring 100% distribution once approved.
* Implement a salon contact strategy with a mix of face-to-face and virtual meetings to ensure rapid go-to-market strategies and effective journey planning.
* Embed a multi-brand strategy across social media platforms in line with L'Oreal social media policy.
* Create a seamless pre- and post-learning strategy to engage all customers with Access, ensuring registration and engagement with the 24/7 online education platform.
* Maximize occupancy for all national account courses, clinics, events, and online activities.
* Establish colour, treatment, and retail objectives for your territory.
QUALIFICATIONS, KNOWLEDGE, AND EXPERIENCE REQUIRED
* A minimum NVQ Level 3 qualification with experience in teaching, educating, coaching, or assessing hairdressers in a field role.
* Extensive knowledge and experience in colour and colour application is essential.
* Experience in building relationships with clients and stakeholders.
* Commercially savvy with a good understanding of sales and figures.
* Excellent communication skills, able to give and receive feedback positively, approachable, and transparent.
* Solutions-oriented mindset, capable of working accurately at pace and managing ambiguity in a dynamic environment.
* Strong planning and organizational skills with the ability to re-prioritize as needed to meet deadlines.
* Risk-aware and capable of building contingency plans.
#J-18808-Ljbffr