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Senior network service lead

Bristol (City of Bristol)
Service
£65,000 a year
Posted: 9 April
Offer description

Salary: £65,000 - 65,000 per year Requirements: Strong understanding of L2/L3 networking, hybrid-cloud environments, data centre operations, and service resilience. Experience managing suppliers and holding them accountable for SLAs and service performance. Solid grasp of service delivery, ITIL practices, service transition, and operational governance. Experience working across legacy and modern network environments (Cisco, Juniper). Analytical mindset with the ability to navigate risk, evaluate dependencies, and provide clear technical leadership. Responsibilities: Lead the rollout of a new enterprise network across 100 sites, moving from Cisco to Juniper. Act as the link between programme delivery and BAU, removing blockers and ensuring smooth transition. Own service acceptance, operational readiness, and transition into steady-state operations. Provide senior leadership on resilience, governance, service performance, and risk. Manage relationships with suppliers and delivery partners. Ensure network services meet targets for availability, resilience, capacity, and security. Drive continuous improvement through standardised processes and digital-first practices. Assess new technologies, risks, and capability gaps to inform future strategy and investment. Support disaster recovery planning, testing, and resilience uplift. Lead major incidents and problem resolution, ensuring effective coordination and strong root-cause analysis. Technologies: Cloud Cisco Support ITIL Network Security More: We are a major technology organization undergoing a significant transformation, seeking a Senior Network Service Lead for a 2-year fixed-term contract with a salary between £60,000-£67,000 and excellent benefits. This position is based in Bristol with a hybrid working model of 2-3 days onsite. In this role, youll play a pivotal part in delivering a modern, secure, and resilient enterprise network across multiple sites, affecting real change in our digital infrastructure. We champion respect and equality, inviting applications from diverse backgrounds, and we are committed to providing support throughout the recruitment process. last updated 14 week of 2026

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